Introduction to Assets in Jira Service Management (Atlassian)
Join us to learn all about how our Jira-native CMDB can offer visibility into dependencies to:
– Manage assets and configuration items (CIs)
– Quickly troubleshoot incidents
– Minimize the risk of changes
– Even manage inventory like pianos and whiskey!
We’ll also cover ways that leveraging assets and forms can add additional context to service requests outside of just IT.
Kate Clavet, Sr. Technical Product Marketing Manager, ITSM-Atlassian
As an experienced technical product marketer Kate is passionate about helping people find calm at work during stressful moments. She joined Atlassian in 2018 during the Opsgenie acquisition. She has experience in both the hardware and software industries. When not working she finds joy in being outdoors, reading, and lifting heavy things.
Jennifer Fish, ITSM Evangelist, Atlassian
Jennifer is an IT Service Management enthusiast with extensive experience in the field. She has successfully delivered IT systems for customers of all sizes, from small start-ups to global enterprises. Jennifer’s passion is collaborating with teams to solve complex customer problems and implement effective business solutions. In her free time, she enjoys coaching a girls’ running team.