Supervisor of Specialized Operations

Working Title: Supervisor of Specialized Operations
Job Class: Systems Analysis Unit Supervisor
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/02/2023
• Closing Date: 09/15/2023
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Health (MDH)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday – Friday
• Travel Required: No
• Salary Range: $35.14 – $60.70 / hourly; $73,372 – $126,741 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 – Middle Management Association/MMA
• FLSA Status: Exempt – Executive
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Health (MDH). The MNIT MDH team provides services for over 250+ applications and delivers the information technology to drive one of the leading public health systems in the nation. You will support an agency that works to protect, maintain, and improve the health of all Minnesotans.

As a Supervisor of Specialized Operations at Minnesota IT Services (MNIT) and the Minnesota Department of Health (MDH) you will lead in a fast paced ever-evolving environment where your creative solutions are not only appreciated but encouraged. You will serve as a technical expert and IT team leader for project management functions. You will partner with MDH to transform applications and processes that take full advantage of Amazon Web Services (AWS) infrastructure to support the agency mission of improving and protecting the health of all Minnesotans. In coordination with MNIT and MDH leadership, you will establish IT goals, objectives, strategies, and work plans. An example of the work you will be doing can be seen in this Video featuring your future teammates. You will lead the development of standards and methodologies and contribute to project portfolio management activities. You will supervise and contribute to the planning, design, and testing of advanced applications and information technology systems at MDH. In coordination with MNIT leadership, division leadership and section managers, you will oversee the establishment of system requirements, application functional requirements, conceptual system designs, testing plans, and other project artifacts. Work where you live and make a real difference in the lives of all Minnesotans. Come be a part of something bigger than yourself, something to be inspired by; come to work for Minnesota IT Services and the Minnesota Department of Health!

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate these qualifications in their resume:

Position requires a minimum of three (3) years of experience in a senior level IT operations or IT support role.

Experience must include the following:

• Knowledge of public Cloud services (AWS and Azure) sufficient to participate in technical design projects.
• Significant Experience working with AWS services and utilities, such as S3, Route53, EC2, ECR and/or RDS
• Working knowledge of the following operating systems:
  • Windows Server
  • Linux

*Successful candidate must pass past-employer reference checks and a criminal history verification

**It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Employment Reference Check
• Social Security and Address Verification
• Education Verification
• Other mandated checks

**Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Preferred Qualifications

• Minimum of three (3) years of experience in a leadership position with demonstrated skills and/or experience providing leadership to other IT professionals or peers (Lead worker or Supervisor). Demonstrated knowledge includes items such as: participating in projects; facilitation of meetings; development of technical documentation; and presentation of operational reports to all levels of an organization.
• Experience and abilities in researching, identifying, and implementing patches, upgrades, and new technologies.
• Excellent human relations and collaboration skills to effectively lead and work with individuals and work teams.
• Understanding of network addressing standards and administration.
• Knowledge of monitoring, logging and patching tools.
• knowledge of IT infrastructure security industry best practices, trends, and resources.
• Experience with formal change management tools and processes.

Additional Requirements

This position is based in St. Paul, Minnesota. This position will require the employee to be in the office based on business needs and other dependencies.