If your IAM strategy only focuses on employees, you’re already behind.

We love to talk about identity—well, some identities. We obsess over workforce IAM, locking down employee access like it’s Fort Knox. But what about everything else? Non-human identities, external partners, and customer identities are running wild, and if you’re not paying attention, they’re introducing massive security gaps.
In this session, we’re breaking down the identity landscape beyond just human users:

  • Non-Human Identities: Service accounts, bots, and workloads outnumber employees, yet they’re often unmanaged and unsecured. How do we rein them in before they become a security nightmare?
  • External Identities: Vendors, partners, and contractors need access—but how do you keep control without slowing down business?
  • Customer Identities (CIAM): The battle between security and friction. How do you lock things down without driving customers straight into the arms of your competitors?
    And finally, we’ll bring it all together—because identity isn’t a bunch of disconnected silos. It’s one ecosystem. If your IAM program isn’t looking at all identities, it’s not just incomplete—it’s a risk waiting to happen. Let’s fix that.
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