Job Board

Working Title: IT Senior Project Manager 
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/06/2024
• Closing Date: 04/19/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Education (MDE)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually
• Job Class Option: Project Management
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: 5/30/2026
• FLSA Status: Exempt - Professional
• Telework Eligible: Yes - #Li-Hyrbid
• Designated in Connect 700 Program for Applicants with Disabilities: No

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Education (MDE). MNIT MDE manages the technical functions critical to managing public education in Minnesota; supporting systems including funding disbursement and large-scale, public-facing school performance data reporting. 

Job Summary

As an IT Senior Project Manager, you will formally project manage the development, enhancement or retirement of complex information technology & business area solutions, systems, processes, and services delivered on a statewide basis. Included are technologies that span the complete spectrum of IT systems, solutions, and processes to support, and enhance foundation infrastructure, services, systems, and enterprise software applications. You will be the focal point for project and/or program initiation, planning, execution, control, and closure using industry best practices for service/systems creation and development and generally accepted standards outlined in the Project Management Body of Knowledge (PMBOK) and by MNIT Services.
Additionally, you will ensure quality and consistency across multiple projects in the use of project planning, scheduling, scope and risk management, status reporting, change control, issues resolution, and other project management controls and practices. The end goal of the position is the successful delivery of projects in a consistent and documented manner.

This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.

We will be filling a total of 2 vacancies from this posting. All applicants will be considered for both vacancies.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Minneapolis, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

This position requires a minimum of five (5) years of experience in performing IT project management functions.

Experience must include:

• Managing and/or providing project management consultation for all aspects of a project lifecycle that includes but not limited to design, development, implementation, cost and budget, and risk management of IT solutions on time, within budget, and with desired functionality.
• Producing high-quality work such as business case, project charter, project plan, project status report.
• Working with the business and others within the IT organization to help define, validate, and ensure complete functional and technical requirements.
• Negotiation and facilitation skills required to participate in discussions on highly complex and sometimes very sensitive issues among representatives from multiple stakeholder groups that include system users, partner agencies, and IT staff.
• Experience in presenting recommendations to senior management and facilitating the decision-making process.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding.
• Customer service skills that include active listening, empathy, and problem-solving.

*A Master’s degree in Information Technology or a related field substitutes for three years of experience, OR a related Bachelor’s degree substitutes for two years, OR a related Associate’s substitutes for one year*

Preferred Qualifications

• Three or more years of experience managing large-scale, complex projects involving systems development, customization, scale up, migration, conversion, and integration.
• Strong organization and presentation skills to present and communicate complex information in a clear, comprehensive, and concise manner that is tailored to the audience.
• Ability to translate and explain technical and system information for non-technical stakeholders.
• Demonstrated conflict management skills required to diffuse potentially stressful situations and interpersonal disagreements.
• Strong human relations skills to establish rapport and to motivate coworkers and customers.
• Project Management Professional (PMP) Certification.
• Six Sigma Black Belt Certification.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Senior IT Voice Services Designer
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/06/2024
• Closing Date: 04/19/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Office of Enterprise Tech / Voice/Vid Net Design & Support
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually
• Job Class Option: Network
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. 

Job Summary

As a Senior Designer, you will play a pivotal role in the planning, design, implementation, and maintenance of IP Telephony and Contact Center infrastructure used to support both in-house developed and vendor purchased packages for supporting MNIT voice services. This role involves strategic decision-making, performance analysis of voice infrastructure, and providing guidance and mentorship to other Information Technology Specialist staff members for one or more MNIT voice network services, including IP Telephony servers, Contact Center servers, and Voice over IP router services.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of five (5) years of IT related experience in Telecommunications

Experience must include:

• IPT technology including Cisco's CCM/CUCM, ICM, CVP, and Unity.
• Contact center call recording and quality management software.
• Interactive Voice Response (IVR) applications.
• Local and long-distance telecom vendor products and services.
• Design, develop, and configure new voice applications to enhance the customer experience.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem solving

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

• Proven technical leadership, to help mentor and provide technical direction to teammates.
• Experience with Contact Center Reporting.
• Centrex/CMS systems.
• Experience documenting Contact Center call flows.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Support Triage
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/02/2024
• Closing Date: 04/16/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Pollution Control Agency
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
• Job Class Option: Application
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Pollution Control Agency (MPCA). The MNIT MPCA team provides technical expertise for the organization’s applications and agency-specific support to ensure every Minnesotan has healthy air, sustainable lands, clean water, and a better climate. 

Job Summary

As a Support Triage you will provide technical support, guidance, and administration to the processing of application work requests to Minnesota IT Services (MNIT) partnering with the Minnesota Pollution Control Agency (MPCA). Most requests will be in the form of incident, work order, or other various documented entries within the State's service management system (BMC Helix). In this role, you will help manage and process requests to ensure the proper information is relayed to the appropriate staff members for addressing the requests. Some requests may involve additional efforts to gather enhancement or new information related to existing production applications. The work activities will have the incumbent working directly with customers and interface within the organization to all levels of clients, staff, and technicians. The scope of skill will be broad-based with key emphasis upon application development, infrastructure, and other technical configurations used within the MPCA systems.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of three (3) years of IT related experience in each of the following areas:

• Experience providing support to customers, users, and others related to information technology systems.
• Experience with support management processes and utilizing help desk software programs to process and report on submitted requests.
• Experience with databases, computer systems/servers, software analysis, design, development, troubleshooting, and integration
• Knowledge and understanding of various methodologies such as SDLC, ITIL, Project Management roles, Change and Release Management, Technical Design, and Software Development Architecture.
• Experience gathering, documenting, and reporting technical information related to computer application systems.
• Organizational skills to meet priorities, goals, and objectives while efficiently reacting to changing situations.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

**A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

• Knowledge and understanding of relational database management systems such as Oracle or PostgreSQL, web servers, various operating systems, cloud environments, and networking principles.
• Technical knowledge of various software packages and tools such as Angular JS, .NET, PL/SQL, Java, HTML, json, APIs, web servers, plus working with code repositories.
• Experience working with environmental information.
• Ability to communicate complex information, translate technical and system information for non-technical stakeholders, and proven ability to collaborate/work effectively as part of a team.
• Familiarity with MPCA's existing enterprise databases and applications.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Information Security Analyst
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/03/2024
• Closing Date: 04/12/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise / Access Control Services
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
• Job Class Option: Information Security
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Security team, which embeds security protection statewide. 

Job Summary

The Information Security Analyst (ISA) assumes a technical support role within Security Identity and Access Management. The support role is required to be knowledgeable of RSA SecureID and RSA ID Plus.  This position will help employees satisfactory implement MFA and VPN for remote access to the State network.  Technical support staff resolves employees’ technical issues via Teams, email and phone.  The position requires analysis, troubleshooting and investigating RSA SecureID infrastructure issues, onboard new staff to the solution, ensure the system is at the current version and patch level.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of three (3) years of experience working with information security.

Experience must include:

• Experience with access control management systems, including RSA SecurID and RSA ID Plus.
• Linux systems experience and knowledge, including hands on experience, troubleshooting and administration.
• Experiencing create and managing radius groups and assist with troubleshooting Cisco ISE issues.
• Working with multiple operating systems and software such as Microsoft Office Suite, Linux and VM platforms.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Excellent project management customer communication skills
• Experienced problem solving and logical thinking skills.
• Writing skills to develop knowledge-based articles.
• Ability to work under pressure and with tight deadlines.
• Self-motivated and self-learner.
• Ability to share knowledge and conduct technical sessions.
• Information security standards such as NIST, ISO 27001/17799, COBIT, ITIL, data privacy laws, computer crime laws, statewide data protection laws, etc.
• Regulatory requirements that have a direct relationship to information security practices such as FISMA, HIPAA, GLBA, Payment Card Industry, etc.
• Working with diverse populations of government employees (city, county, state, federal) and developing collaboration among the State’s diverse agencies and offices, local government, Federal government and other public agency groups and to motivate them to act on requirements and recommendations for change.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Senior GIS Developer
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/05/2024
• Closing Date: 04/11/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Health (MDH)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Job Class Option: Geographic Info Systems Tech
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: 2 Years
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: No

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Health (MDH). The MNIT MDH team provides services for over 250+ applications and delivers the information technology to drive one of the leading public health systems in the nation. You will support an agency that works to protect, maintain, and improve the health of all Minnesotans.

Job Summary

*This position is temporary and includes full state fringe benefits; it is currently anticipated to last for up to two years.

As the Senior GIS Developer at Minnesota IT Services (MNIT) and the Minnesota Department of Health (MDH), you will provide leadership and support in developing and administering enterprise level Geographic Information System (GIS) databases, web based and mobile enabled applications, web services, and products for MNIT MDH and its customers. You will be responsible for developing a functional library of enterprise GIS processes, services and databases, as well as maintaining and administering enterprise software such as ArcGIS Server and ArcGIS Online. You will provide high-level problem-solving support to business, supervisors, architects, and developers that work with GIS systems, as well as create documentation related to GIS server administration, maintenance, and procedures. In addition to expanding the GIS Community of Practice within MDH, you will also serve on MnGeo GIS and IT committees and provide leadership, consultation, and support to MDH divisions on their GIS/Geocoding needs.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate these qualifications in their resume:

Position requires a minimum of four (4) years of experience in the development and delivery of Geographic Information Systems.

Experience must include:

• Advanced knowledge of and experience with Esri product suite including ArcGIS Online, ArcGIS Enterprise and their associated API's or interfaces.
• Programming languages and application development tools experience, including SQL, .NET framework, and C# or Visual Basic.
• Relational databases experience, such as PostgreSQL, Oracle or SQL.
• Experience leading GIS projects, working with mid to entry level staff.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.
• A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.

A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• At least 2 years of experience leading GIS projects, working with mid to entry level staff.
• Advanced working knowledge of Web API development and Web Application Development including CSS, HTML5, and/or JavaScript.
• Advanced working knowledge of geographic data structures and organization.
• Advanced working knowledge of and experience working with various JavaScript frameworks.
• Leadership skills to seek out innovative solutions to complex problems.
• Ability to analyze complex and interrelated issues regarding technical design and implementation.
• Ability to communicate and share complex ideas and technical information with colleagues, managers, and business partners, both orally and written.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Information Security Engineer
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/04/2024
• Closing Date: 04/10/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise / Vulnerability Management
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Job Class Option: Information Security
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Security team, which embeds security protection statewide. 

Job Summary

As the Information Security Engineer (ISE), you will assume an advanced technical role within the Enterprise security office Threat and Vulnerability Management Unit (TVMU).

The ISE will serve as technical security specialist for the TVMU and perform a variety of duties to help support the technical system and tools. Responsibilities will include configuring and managing vulnerability scanning systems and technologies; configuration multiple scan configurations, policies across multiple organizations and networks; engineering technical solutions to help support the team, providing effectiveness and efficiency. Other responsibilities will include automating and scripting technical tasks across multiple systems and databases. Finally, the position may execute tasks around vulnerability assessment on system platforms and applications, and work with application and system owners on remediation efforts.
This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume: 

Position requires a minimum of four (4) years of experience in a progressive information security role.

Experience must include:

• Experience working with enterprise class vulnerability management systems.
• Experience conducting vulnerability assessments and application security assessments.
• Experience with scripting languages, databases and reporting applications.
• Experience working across diverse business lines to resource and monitor remediation efforts to ensure compliance policies and standards or regulations.
• Experience training end users on how to use enterprise software.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Experience conducting in-depth security assessments on computer systems and applications.
• Knowledge and experience working with Common Vulnerabilities and Exposures (CVE) and Common Weakness Enumeration (CWE), and exploits.
• Experience with Security Risk Management Framework, such as NIST.
• Experience working with Microsoft and Linux Operating Systems.
• Programming and scripting with experience with one or more languages: Java, .NET, Python, Powershell.
• Experience with cloud technologies and processes, such as Microsoft Azure.
• Ability to communicate complex security requirements and solutions to both technical and non-technical internal and external customers, agency staff, vendors, and other governmental agencies.
• Ability to prepare and conduct presentations and training classes on computer security policies, procedures, and guidelines, requirements, and system solutions.
• Leadership and project management skills.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Lead Application Developer
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/04/2024
• Closing Date: 04/10/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Health (MDH)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually
• Job Class Option: Object Oriented
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Health (MDH). The MNIT MDH team provides services for over 250+ applications and delivers the information technology to drive one of the leading public health systems in the nation. You will support an agency that works to protect, maintain, and improve the health of all Minnesotans.

Job Summary

As a Lead Application Developer at Minnesota IT Services (MNIT) and the Minnesota Department of Health (MDH), You will be responsible for leading the large and complex application development and support efforts for the division. You will work with agency senior management to analyze business processes and suggest and design automation procedures to make the work of the agency more efficient, as well as evaluate financial impacts and may be required to generate cost benefit analysis and estimates to provide management with decision points regarding design, development and deployment. Come be a part of something bigger than yourself, something to be inspired by; come to work for Minnesota IT Services and the Minnesota Department of Health!

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.

This position requires a minimum of five (5) years of programming experience web applications design, development, test, and implementation.

Experience must include:

• Designing and developing applications using Java and related framework with strong understanding of web application security and common attack vectors.
• Implementing solutions in the cloud technology (such as AWS or Azure)
• Agile software development methodology
• Working with SQL and ORM technologies
• DevOps concepts leveraging CI/CD tool
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Experience with Build tools such as Maven or Gradle
• Excellent knowledge of SQL and ORM technologies
• Design of Software diagrams such as application architecture diagrams
• Experience with Cybersecurity domains
• Experience in establishing new standards and best practices to monitor, test, automate, and maintain IT components or systems

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Enterprise Service Desk Analyst
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/04/2024
• Closing Date: 04/10/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise Service Desk / End User Support
• Work Shift/Work Hours: Day Shift
• Days of Work: Thursday - Monday
• Travel Required: No
• Salary Range: $26.56 - $43.20 / hourly; $55,457 - $90,201 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. 

Job Summary

Part of the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS) team provides comprehensive, standardized 24/7 IT support to individual end users within the State Executive Branch Agencies, Offices and Boards, related to all Enterprise-wide IT systems, applications and networks used by our customers. The EUS team delivers a seamless and customer-centric experience through professional, expedient, and skillful analysis, diagnosis, and resolution or escalation of technical incidents and work orders received through the IT Service Management ticketing system or phone IVR system. This is achieved through a dedicated, knowledgeable, and experienced team possessing strong proficiency in an array of technologies and service management best practices including Active Directory, M365 EAD/EAC environments, CISCO voice/VoIP, customer service and the ITIL framework.

There are four (4) primary areas of support:

General Triage:
The General Triage teams’ primary function is to provide broad first tier support for all Enterprise systems in scope. This includes access issues, state provided laptop and desktop computers and associated peripherals and software, Microsoft Office, including email, Teams and SharePoint, network connectivity, remote connectivity and VPN, virtual computing, and some bespoke enterprise systems.

Telecommunications:
In addition to the activities performed by the General Triage team, most of the Telecommunication team’s focus is on higher functions around provisioning, supporting, and retiring desk phones and softphones, processing telecoms-related orders, and dealing with support requests around conferencing technologies.

Mobile Device Management and M365:
In addition to the activities performed by the General Triage team, most of the Mobile Device team’s focus is on supporting Mobile Devices (Smartphones, tablets) including set up, coaching, and troubleshooting issues, as well as delivering higher level support around Microsoft 365 hybrid cloud/on premises-based services.

Access Fulfillment and On/Off-boarding:
In addition to the activities performed by the General Triage team, the majority of these teams’ focus is on provisioning new accounts for onboarding, ad hoc changes to access for existing staff, internal transfer of staff and deprovisioning in the event of offboarding.

The Enterprise Service Desk is a 24/7 operation. Shifts include standard work week hours and non-standard work week and weekend hours to provide 24-hour coverage, 7 days a week.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

 **This position is a day shift. Days of work are Thursday - Monday.**

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.

Position requires a minimum of two (2) years of IT related experience.

Experience must also demonstrate the following:

• Experience with remote technical support, customer service, ticketing systems, remote support tools and IT Service Management, e.g., BMC Remedy/Helix, Beyond Trust/Bomgar, IT Infrastructure Library (ITIL).
• Experience with workspace services; Microsoft Endpoint Configuration Manager (MECM), Windows Operating System (OS), Personal Computer (PC), and hardware & software.
• Experience with productivity software; Microsoft Office/M365, Outlook, SharePoint.
• Experience with collaboration and conferencing tools, e.g., Cisco Voice/VoIP, WebEx Teleconferencing MS Teams.
• Experience with connectivity and security services such as VPN, LAN/WAN, Multi-Factor Authentication (MFA).
• Experience with User and Permissions Administration; Active Directory (AD), Exchange Admin Console (EAC), Microsoft Identity Manager (MIM).
• Experience with Endpoint Management; Mobile Device Management (MDM), Microsoft InTune.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

*A bachelor's degree in Information Technology or related field substitutes for two (2) years of experience, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Three (3) or more years of recent professional IT support experience, ideally in a Service Desk or Call Center environment.
• ITIL Foundations training and certification, and experience working in an IT Service Management Culture to productivity metrics.
• Experience following Incident, Service Request and Knowledge Management best practices, including documenting tickets and knowledge articles, triaging, managing, and assigning tickets across the organization.
• Experience with supporting an M365 Suite environment including applications, functions, features, integrations, and connective technologies.
• Experience onboarding and offboarding staff (accounts, permissions, email, etc.).
• Experience supporting CISCO VoIP technology, including provisioning, supporting, administration, and deprovisioning desk phones, soft phones, and associated accounts.
• Experience working with third (3rd) party vendors for delivery of services (e.g., Telecommunications, Mobile Devices).
• Ability to stay up to date with technological changes in the industry with internal and external training.
• Excellent troubleshooting skills and ability to diagnose/resolve software, network, system, and telephony problems at an enterprise level.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. 

Working Title: Operations Support Engineer 
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/03/2024
• Closing Date: 04/09/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Public Safety (DPS)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
• Job Class Option: Systems Software
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota. 

Job Summary

As an Operations Support Engineer ,you will provide quality technical support to Department of Public Safety business users. This includes positioning technical assets and monitoring, triaging, and resolving support requests assigned to the DPS Operations Support team. Responsibilities include monitoring ticketing queue(s), assisting in incident and problem resolution using standard processes and procedures, submitting and/or escalating support requests, leading small groups and projects, training other team members, managing support requests for peripherals including printers, scanners and monitors.  This position will also be primary support for conference room and office AV equipment.

This position will assist with DPS and Enterprise Change Management by facilitating DPS change meetings, attending and participating in Enterprise Change and change related meetings and work groups.

This position requires an employee to be onsite 5 days per work.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

This position requires a minimum of three (3) years of experience supporting Microsoft Windows operating systems in either a business or enterprise environment.

Experience must include:

• Troubleshooting a wide variety of complex technical issues related to Microsoft based systems (server and desktop)
• Working with different teams and vendors to resolve incidents or complete work assignments, tracking the work via ticketing system.
• Technical expertise in working with common meeting software such as MS Teams, WebEx, Google Meet, Zoom
• Conference room hardware support such as Barco ClickShare, Sony, and Samsung smart TV’s, AppleTV, HDMI extenders etc.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Reviewing and updating technical documents including using SharePoint, Teams, and Azure DevOps to maintain documentation.
• Understanding of data categorization such as public vs non-public, PII, CJI and the need to keep the data secure and limit access to it.
• Working knowledge of IP addressing and basic understanding of how IP networks work
• Experience with Change Management meetings.
• Managing vendor support contracts.
• PowerShell or other scripting language.

Physical Requirements

• Requires moving/lifting devices such as desktops, monitors, laptops, AV equipment and other miscellaneous equipment as well as being able to gain access behind displays mounted on walls etc.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Drug screen (BCA & Some DPS positions)
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: IT Advanced Project Manager 
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/28/2024
• Closing Date: 04/08/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise / EPMO Group 1 and 2
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Job Class Option: Project Management
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. 

Job Summary

As an Advanced Project Manager, you will manage the development and enhancement of complex information technology and business systems, processes, and services in support of the statewide enterprise business solutions.

This position is currently eligible for full-time telework:  

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

*We will be filling multiple vacancies from this one posting. All applicants will be considered for all vacancies. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of four (4) years of experience as an IT Project Manager.

Experience must include:

• Agile, Waterfall and/or Iterative project management methodologies.
• Leading, advising, assisting, and/or reviewing the work of other project staff members.
• Project planning, scheduling, scope, cost and risk management, status reporting, change control, issues resolution and other project management controls and practices.
• Knowledge of the System Development Life Cycle (SDLC.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

*A Master's degree in Information Technology or a related field may substitute for three years of experience, OR a related Bachelor's degree may substitute for two years, OR a related Associate's may substitute for one year.*

Preferred Qualifications

• Experience managing Agile technology projects that span the complete spectrum of IT systems including custom, commercial off-the-shelf (COTS), Software as a Service (SaaS) and processes to support, and enhance foundation infrastructure (on-prem, IaaS, and Paas), services, business systems and enterprise software solutions.
• Proficient in using a project and strategic portfolio management application (e.g. Planview)
• Ability to handle numerous projects, prioritize, delegate, and escalate appropriately.
• Advanced communication skills to facilitate group discussions to drive decision-making direction.
• Human relations skills to establish rapport, and to motivate coworkers and customers.
• Experience with creating procurement documents and contract initiation and management.
• Knowledge of the Project Management industry best practices for service/systems creation and development and generally accepted standards outlined in the Project Management Body of Knowledge (PMBoK) Guide and Agile principles.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. 

Working Title: Full-Stack Java Web Application Developer 
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/28/2024
• Closing Date: 04/17/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Education (MDE).
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Job Class Option: Object Oriented
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes - #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Education (MDE). MNIT MDE manages the technical functions critical to managing public education in Minnesota; supporting systems including funding disbursement and large-scale, public-facing school performance data reporting.

Job Summary

The Java Web Application Developer will support the agency’s custom-developed web-based applications effort.  This position is responsible for designing and implementing large and complex computer systems, supporting existing web-based computer programs, and participating in the technical design of agency systems, business practices and process automation.  This position may be required to lead other IT professionals in development efforts.  Application developers in this position are required to work with agency senior management to analyze business processes and suggest and design automation procedures to make the work of the agency more efficient.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Minneapolis, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of four (4) years of experience as full stack java developer, developing complete object-oriented Java web applications including analysis, design, implementation, build scripting, and unit testing.

You must have 4 years of experience with:

• Java web application development frameworks (Spring MVC), web application security integration, database integration, and performance analysis.
• Front-end /User Experience (UI/UX) design including wireframe and screen designs using all of the following: HTML5, CSS, JavaScript, React, and  Bootstrap.
• Microsoft SQL relational database design and coding experience.
• Integrating Java web applications with Microsoft SQL databases using Hibernate.
• Eliciting business requirements with business users and preparing technical design specification
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A Master’s degree in Information Technology or a related field may substitute for three years of experience, OR a related Bachelor’s degree may substitute for two years, OR a related Associate’s may substitute for one year.

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Windows Server Administrator
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/28/2024
• Closing Date: 04/03/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Office of Enterprise Tech
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.56 - $43.20 / hourly; $55,457 - $90,201 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes - #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. 

Job Summary

This position will be primarily responsible to support daily operational on all Windows Server Operating systems. This position will be primarily responsible to support, maintain and deliver server infrastructure services to MNIT customers, executive branch agencies and the business groups within these agencies.  Under general supervision, employees in this classification coordinate to provide standard/routine programming, server administration, ticket triage, and operational support.

This position is currently eligible for full-time telework: 

Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 

Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of two (2) years of IT related experience. 

Experience must include:

• Knowledge of Azure and/or other cloud environments
  • Experience configuring windows operating systems
  • Written and verbal communication skills sufficient to respond to a wide range of technical questions from business clients and related staff.
  • Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
  • Customer service skills that include active listening, empathy, and problem-solving.

A bachelor’s degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Programming experience, and power shell scripting preferred.
  • Technical writing experience.
  • Experience configuring and supporting server operating systems.
  • Experience supporting customers.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Junior Automation Engineer
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/28/2024
• Closing Date: 04/03/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Health (MDH)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.56 - $43.20 / hourly; $55,457 - $90,201 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Health (MDH). The MNIT MDH team provides services for over 250+ applications and delivers the information technology to drive one of the leading public health systems in the nation. You will support an agency that works to protect, maintain, and improve the health of all Minnesotans.

Job Summary

Do you want to work in a place where you can make a difference, work from home (pursuant to MNIT’s Telework policy), and work in an environment that respects your life/work balance? Then look no further, at Minnesota IT Services (MNIT) and the Minnesota Department of Health (MDH), our mission is “Protecting, maintaining and improving the health of all Minnesotans”.

As a Junior Automation Engineer at MNIT and MDH, your role involves automating tasks related to Amazon Web Services (AWS). An example of the work you will be doing can be seen in this Video produced using your future co-workers. Your work will include provisioning services, managing infrastructure, and handling applications. MDH heavily relies on these services for critical day-to-day operations. Please note that there will be a few occasions in which deployments will occur after your normal scheduled hours. These generally will come with plenty of notice so you can discuss and confirm a temporary adjustment to your work schedule with your supervisor in order to avoid overtime. Your responsibility is to create efficient, secure, and minimally manual scripts for provisioning the department’s infrastructure. Come be a part of something bigger than yourself, something to be inspired by; come to work for Minnesota IT Services – MDH.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate these qualifications in their resume:

Position requires a minimum of two (2) years of experience in information technology.

Experience must include:

• Cloud Certification in AWS
• Experience with Linux/ administration
• Ability to create clear and concise technical documentation to be consumed by colleagues.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A bachelor’s degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• 1 year experience utilizing Cloud Services in AWS or Cloud certification in AWS, and an understanding of cloud shared responsibility and security models.
• Active Directory administration experience
• Experience working with operating systems, such as Microsoft, and knowledge of information technology frameworks.
• Scripting, including batch file creation, command-line registry manipulation, and command-based configuration experience
• Troubleshooting ability, including the ability to create and test hypotheses based on relative likelihood, and a willingness and ability to creatively consider all possible causes for a problem and test appropriately.
• Experience with infrastructure as code technologies, like Ansible and/or AWS Cloudformation.
• Communicating and training on technical issues to non-technical employees. Collaboration skills in working with technical and nontechnical employees in group efforts.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Cloud Engineer - ITS5
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services

Who May Apply: Open to all qualified job seekers
Date Posted: 04/20/2024
Closing Date: 05/10/2024
Hiring Agency/Seniority Unit: Minnesota IT Services
Division/Unit: Department of Public Safety/Bureau of Criminal Apprehension
Work Shift/Work Hours: Day
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually
Job Class Option: Systems Software
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Exempt - Professional
Telework Eligible: Yes - #LI- Hybrid
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Corrections (DOC). The MNIT DOC team runs many unique applications that manage the information and security of the department, supporting 4,500 employees across 10 prisons and 50 field offices located throughout the state.

Job Summary
As a Cloud Engineer, you will be responsible for working with stakeholders to contribute to the roadmap and implementation of the required infrastructure using infrastructure as code practices, and define policies and cloud usage guidelines. This position should bring expertise in the execution of cloud migration, implementation and maintenance of IaC within an organization, and knowledge of the appropriate use of different cloud capabilities for different use cases. The ideal candidate would have experience using both public and government cloud implementations. This position also requires knowledge of on-premises infrastructure and how to effectively modernize to enhance cloud migrations.

This position requires an employee to be onsite at the work location 2 days per week.

Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies St Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Qualifications
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of five (5) years of leadership in designing and supporting an Azure cloud environment including IaaS and PaaS, in both Cloud and hybrid Cloud/On-Premises environments.

Experience must include:

Experience using infrastructure as code and configuration as code tool and maintaining that code in source control (GitLab preferred).
Experience deploying enterprise workloads to cloud, including working with a continuous deployment tool (Octopus Deploy preferred).
Expert level proficiency with Azure CLI/PowerShell or equivalent scripting languages.
Experience with infrastructure and application monitoring tools.
Experience with cloud network security tools, preferably with a zero trust mindset.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
*A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications
Experience with Microsoft Azure Certification (AZ-104, AZ-304, or equivalent).
Experience with development languages (C#, JavaScript, Python, or Java preferred).
Experience working with a container technology.
Business Continuity or Disaster Recovery planning experience in the Cloud and Hybrid Cloud/On-Prem.
Knowledge of more than one cloud hosting solution 7. Experience with DevSecOps with a Everything as Code mindset, including incorporating security into cloud environments and practices.
Experience with configuration, development, and management of Cloud security policies and frameworks, Cloud network configuration, Cloud identity management frameworks, IAC tools for provisioning, configuration management, and automation, configuration management systems such as Ansible.
Experience working with Agile teams, specifically Scrum and Kanban
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Drug screen
Other legally required checks
Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Application Development Supervisor 
Job Class: Information Systems Manager
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/20/2024
• Closing Date: 04/26/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Education
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $42.93 - $73.46 / hourly; $89,637 - $153,384 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes - #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Education (MDE). MNIT MDE manages the technical functions critical to managing public education in Minnesota; supporting systems including funding disbursement and large-scale, public-facing school performance data reporting. 

Job Summary

As an Application Development Supervisor, you will manage the department's application development planning, administration and to support and direct development staff and consultants in the Information Technologies Division. Duties include supervision and project management of planning, coordinating, developing, implementing,  and maintaining current and future software applications that support all MDE employees. This individual will represent the MNIT Education Chief Business Technical Officer  (CBTO) when needed and be comfortable making decisions.

The individual will be responsible for ensuring the IT organization understands the agency’s strategic direction and service needs.  The individual is also responsible for ensuring that the IT services provided meet or exceed the defined need of the agency.  The incumbent will work with all areas of MNIT Services as needed to ensure the right solutions within MNIT services are properly leveraged to meet the business needs.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume: 

Position requires a minimum of five (5) years of experience and expertise in systems and web applications development, data systems, data reporting and data warehousing for a large, complex organization. This experience must include two (2) years of supervisory experience. Two (2) years of experience in an external IT Architect role may substitute for the required supervisory experience.

Experience must include:

• Experience developing technology strategy.
• Experience developing business requirements.
• Experience with technology process improvement.
• Experience with quality management.
• Experience with release, portfolio, and resource management.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.  
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Analytical skill with the ability to visualize, articulate, and solve complex problems and concepts, and make decisions that make sense based on available information.
• Demonstrated effective management of projects, deadlines, and workload prioritizing, putting things together in an orderly and functional whole.
• Ability to collaborate, build positive relationships and use tact in sensitive situations.
• Ability to listen well to various points of view and relate well to others at all levels.
• Demonstrated clear communication skills through e-mail, presentations, multicultural interactions, and interpersonal relationships.
• Ability to demonstrate integrity and discretion with confidential data and access.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:   

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Desktop User Support Technician 
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/23/2024
• Closing Date: 04/29/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota State Academies for the Deaf and Blind
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
• Job Class Option: Systems Software
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives.

Job Summary

As a Desktop User Support Technician, you will provide educational technology support to students, staff, administration, and other stakeholders at the Minnesota State Academies for the Deaf and Blind. You will be responsible for documenting processes to standardize across the enterprise team. This position will provide advanced technical support and troubleshooting for Laptop/ Desktop/ iPad / network devices. You will also provide support regarding virus and malware removal, workstation /server imaging, patching, troubleshooting PC, iOS and network devices, and oversee asset management.

This position requires an employee to be onsite.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume: 

This position requires a minimum of three (3) years of  experience supporting Microsoft Windows 10 and 11 as well as Apple IoS in an School/enterprise environment.

Experience must include:

• Supporting Supporting end to end LAN and WAN software and hardware in an enterprise or school environment. end to end LAN and WAN software and hardware in an enterprise or school environment.
• Strong troubleshooting skills.
• Proficiency in Microsoft Office 2013/2016/2019/ M365
• Working in Active Directory, Group Policy, Networking (TCP/IP, protocols, services, etc.), Security and VPN.
• Understanding of application packaging and deployments for PC.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Two years’ experience using Meraki MDM/  M365 management platforms.
• Strong project management skills
• Experience in Windows 10/ Win11 and touch devices.
• Knowledge of ITIL Foundation.
• Associate’s Degree in computer science, network administration or related field.
• Experience in configuring, using and troubleshooting Windows Servers/Active Directory, Group Policy, PDQ.

Physical Requirements

This position requires the ability to life up to 20 pounds.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:  

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: GIS Developer
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/23/2024
• Closing Date: 04/29/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Health (MDH)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.56 - $43.20 / hourly; $55,457 - $90,201 / annually
• Job Class Option: Geographic Info Systems Tech
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Health (MDH). The MNIT MDH team provides services for over 250+ applications and delivers the information technology to drive one of the leading public health systems in the nation. You will support an agency that works to protect, maintain, and improve the health of all Minnesotans.

Job Summary

As a GIS Developer with Minnesota IT Services (MNIT) and the Minnesota Department of Health (MDH), you will provide Geographic Information System (GIS) services to the Minnesota Department of Health (MDH), and support and training to business areas, projects and users. You will assist them in their use of the GIS technology, so they can provide spatial analysis, develop and support data, maps, products and GIS applications. You will assist IT staff with the development and maintenance of GIS data, end-user applications and tools, interactive mapping web sites, and documentation of GIS data layers. As a GIS Developer you will also conduct GIS programming and documentation tasks related to the GIS application and data development, spatial analysis, database management and map production activities. You will also fill special requests from throughout the MDH for maps and GIS data products. All while ensuring that all documentation and enterprise standards development will be designed to enable the MDH staff to be self-sufficient in gaining access to geographic information and products.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Position requires a minimum of two (2) years of work experience in an IT related field, with a focus on geography, GIS, or a related science.

Experience must include:

• Basic programming and Python script experience.
• Knowledge of and experience with Esri product suite, including ArcGIS Online, ArcGIS Enterprise and their associated API's or interfaces.
• Familiarity with web publishing and geographic terminology, coordinate systems, map projections, map-based analysis, and principles of cartography.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A bachelor’s degree in Information Technology or a related field substitutes for two (2) years of experience, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Higher education coursework in Geography, GIS, and related science.
• Strong working knowledge of development tools such as: HTML,.NET, C#, JavaScript and Python.
• Strong working knowledge and experience with geocoding and spatial analysis.
• Programming languages and application development tools experience, including SQL, .NET framework, and C# or Visual Basic.
• Experience working as part of a team on GIS projects.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Chief Business Technology Officer
Job Class: MNIT Executive Manager
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted:04/16/2024
• Closing Date: 05/06/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services / MNIT Services - Managers
• Division/Unit: Minnesota Department of Children, Youth & Families (DCYF)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: Yes - between agency based offices
• Salary Range: $59.08 - $84.58 / hourly; $123,359 - $176,603 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 220 - Manager/Unrep
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners in a new state agency, the Minnesota Department of Children, Youth & Families (DCYF).

Job Summary

In the role of Chief Business Technology Officer (CBTO) you will establish and drive the planning, operations and culture for Minnesota IT Services (MNIT) in a manner that partners with and advances the goals of agency specific business needs while aligning with and supporting MNIT’s strategic priorities and services.

This position serves our business partners at a new Minnesota state agency – the Department of Children, Youth, and Families (DCYF).

About the Department of Children, Youth, and Families

In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including childcare and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity through a whole family approach. DCYF will be established in July 2024 and fully staffed by July 2025.

The CBTO serves as a part of the executive leadership team at both the business partner agency and MNIT. This executive position provides leadership to support innovation and service transformation by applying technology solutions and organizational management practices to solve business and public policy challenges. The position also provides information to the agencies’ senior leadership teams to support IT investment and cost management decisions. This forward-looking leadership position actively looks to build relationships and collaborates with senior leaders to create sustainable IT and business strategies to meet agency and state business needs and budget challenges.

This position requires strong working relationships with other senior MNIT leadership (Asst. Commissioners, CBTOs, etc.) as well as senior leadership at the Department of Children, Youth, and Families and other state agencies engaged in service delivery efforts with DCYF.

This position is currently eligible for telework: 

Telework for Minnesota IT Services allows an employee to perform work from a telework location. Based on business needs and other dependencies, employee will be required at times to work in St. Paul and attend meetings in locations throughout Minnesota.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Experience can be applied in either of the following ways:

Bachelor's Degree in Business, Technology Management, Management, Communications, Public Policy, or related field, AND

Eight (8) years of professional experience working in a business or an IT leadership role with responsibilities including customer relationship management, development and implementation of business and IT strategy, and leadership of IT projects, operations, or financial planning which includes four (4) years of supervisory or managerial experience. Supervisory or managerial experience must include oversight of staff (e.g. selection, orientation, training, coaching, performance management, etc.).

OR

Ten (10) years of professional experience working in a business or an IT leadership role with responsibilities including customer relationship management, development and implementation of business and IT strategy, and leadership of IT projects, operations, or financial planning which includes four (4) years of supervisory or managerial experience. Supervisory or managerial experience must include oversight of staff (e.g. selection, orientation, training, coaching, performance management, etc.).

Preferred Qualifications

Advanced degree in Information Technology, Business Management, or related field of study.

Additional consideration will be given to applicants who demonstrate knowledge and experience in the following:

• Experience with supporting technology for a large organization.
• Principles of leadership, management, partner engagement, customer service, conflict resolution, and negotiation.
• Directing or coordinating the completion of complex projects including leadership of planning, design, resourcing, procurement or development, and maintenance and operations of customer facing applications.
• Leading information technology teams in the delivery of technology solutions via agile product management methodologies and/or leading agile product management transformation initiatives.
• Advanced communication and interpersonal skills to facilitate meetings, negotiate disputes, and to present information and results in a clear and understandable manner to various levels of customers, partners and IT subject experts.
• Ability to effectively represent and balance the interests of business programs and enterprise IT goals and strategies.
• Using data to clearly define issues, analyze facts, recommend alternatives, and communicate ways to improve agency investments in technology operations and applications.
• Public sector information technology planning, development or procurement, and maintenance and operations.
• Policies and procedures governing employee relations and collective bargaining.
• Decision support systems including budgeting, accounting, and financial reporting.
• Procurement strategies and contracting management.
• Application lifecycle management.
• Cloud-based applications and services.
• Configurable “commercial off-the-shelf” software product development and vendor relationships.
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

It is the policy of Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Employment Reference Check
• Social Security and Address Verification
• Education Verification
• Driver's License Records Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Working Title: Senior Data Warehouse Developer
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services

This position was previously announced on 03/27/2024 through 04/09/2024.  If you had previously applied for this job, you do not need to reapply. 

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/13/2024
• Closing Date: 04/29/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Transportation (DOT)
• Work Shift/Work Hours: Day Shift / 07:00 a.m. - 03:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• Anticipated Start Date: 04/15/2024
• End Date: 04/14/2027
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes, #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: No

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT).  MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota. 

Job Summary

As the Senior Data Warehouse Developer, you will design, develop, and support data warehouses and data lakes using a variety of technologies. You will be responsible for the technical analysis, design, development, testing, and deployment of IT data warehouse solutions as needed by Business or IT. This position works on delivering technology including Oracle PL/SQL Packages, batch processing, JAMS enterprise job scheduler, ETL / API to support downstream sub-systems, data warehouses, and data lakes. It will play a critical role in developing and migrating the data warehouse on-premises and into the Azure environment. The senior data warehouse developer will act as a subject matter expert in PeopleSoft financials, human resources, and procurement foundational data. You will work closely with architects, subject matter experts, other data, and application developers for department-wide integrations. This position will be involved with the most complex and critical systems at MnDOT.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies.  
• Candidates residing outside of Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) require additional review prior to telework approval upon becoming a finalist. 
• Candidates located in Minnesota, or a bordering state, do not require additional review.  

*This position is temporary and includes full state fringe benefits; it is anticipated to last until 04/14/2027.    

Qualifications

Minimum Qualifications

Position requires a minimum of four (4) years of IT related experience designing, developing, and supporting data warehouses and data lakes.

Experience must include:

• Expert understanding of financial and accounting data
• Demonstrated proficiency in database design, PL/SQL programming of packages and procedures
• In-depth grasp of Oracle data warehousing principles, relational databases, multidimensional data modeling
• Experience in orchestrating complex data integration workflows, optimizing data transformations, ensuring data quality, and managing end-to-end ETL processes
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties
• Customer service skills that include active listening, empathy, and problem-solving

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. 

Preferred Qualifications

• Expert understanding of PeopleSoft (SWIFT) financials, HR, and procurement database design and table logic
• Experience with Azure cloud data integration and data warehousing toolset and platform
• Experience with JAMS Enterprise Job scheduling, automation, workflow management
• Experience with Informatica Intelligence Cloud Services (IICS) or IDMC (Data Integration / Application Integration)
• Proficiency in designing and deploying cloud based ETL solutions, data integration patterns, and API integration, with expertise in leveraging Azure
• Experience with Quest software’s TOAD database tools
• Experience with Microsoft SQL Server DBMS

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: IT Quality Analyst/Tester or IT Advanced Quality Analyst/Tester
Job Class: Information Technology Specialist 3 or 4
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/19/2024
• Closing Date: 04/25/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Department of Human Services (DHS)
• Work Shift/Work Hours: Day Shift/ 08:00 a.m. - 04 30 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Information Technology Specialist 3 Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
• Information Technology Specialist 4 Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually
• Job Class Option: Info Tech Quality Assurance
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: 03/31/2026
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes, #LI Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: No

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities. 

Job Summary

As IT Quality Assurance Analyst/Tester, you will provide professional knowledge and skills in information systems software testing, quality assurance and quality control of application software and systems. This includes the quality of the coding itself and not just the outcome of the application execution. This position promotes appropriate testing methodologies, striving to identify and manage defects in the software systems.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

*This vacancy is being posted at the Information Technology Specialist 3 and Information Technology Specialist 4 levels. The classification will be determined by the selected candidate’s qualifications.  

*We will be filling a total of three (3) vacancies from this one posting. All applicants will be considered for both.

*This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.    

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Information Technology Specialist 3

This position requires a minimum of three (3) years of experience in performing IT quality analysis functions.

Information Technology Specialist 4

This position requires a minimum of four (4) years of experience in performing IT quality analysis functions.

Experience must also demonstrate:

• Participation in formal review of business/functional requirements and application design
• Creation of business relevant artifacts: test scenarios, test cases and test data
• Execution of manual, functional, regression, smoke, and system testing tasks
• Communicating progress of all test activities against the test plan/release schedule
• Analyzing and reporting of defects, test results and overall test status
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties
• Customer service skills that include attention to detail, active listening, empathy, and problem-solving

A Master’s degree in Information Technology or a related field may substitute for three (3) years of experience, OR a related Bachelor’s degree may substitute for two (2) years, OR a related Associate’s may substitute for one (1) year.

Preferred Qualifications

Information Technology Specialist 3

• Web based application testing experience
• Mainframe testing experience
• GUI testing experience
• Ability to work independently and keep yourself on task.
• Ability to communicate clearly and present complex information to others.

Information Technology Specialist 4

• Leading the QA effort on projects
• Coordinating test schedules and assisting in managing the progress of all test activities according to the test plan/release schedule
• Database testing experience
•  A self-starter with proven ability to perform effectively with limited supervision
• Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical stakeholders

Additional Requirements

**Successful candidate must pass past-employer reference checks and a criminal history verification.

It is the policy of the Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. 

Working Title: Campus Lead Developer - ITS5
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/12/2024
• Closing Date: 04/25/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services / MNIT Services - MAPE
• Division/Unit: DOLI / Application Svcs-Development
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually
• Job Class Option: Application
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Telework Eligible: Yes - #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Labor and Industry (DLI). MNIT DLI oversees apprenticeship programs, construction codes and licensing, occupational safety and health, wage and hour standards, combative sports, and workers' compensation programs around the state.

Job Summary

This position exists to provide expert technical leadership and expertise in the development of new and existing custom software applications within the Department of Labor and Industry (DLI). Responsibilities include leading the MNIT development team in the maintenance and enhancement of the Work Comp Campus system, a cloud hosted, serverless platform, custom built application based on modern development techniques, methodologies, and technologies for the Department. This position also includes additional non-Campus software design, development and execution as needed and prioritized by the DLI and MNIT leadership.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all the following qualifications in their resume.

Position requires a minimum of five (5) years of full stack software development and design experience in application layers, presentation layers, and databases with multi-system integrations and technologies.

Experience must also include:

• Full stack development in front-end technologies using Angular.
• Full stack development in back-end technologies using .NET and C#.
• Azure cloud providers.
• SQL data stores.
• Visual Studio and Visual Studio Code.
• Agile development principles and practices.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. 

Preferred Qualifications

• Six or more months of experience leading two to three development teams.
• Demonstrated accountability for results through team management to include optimism and positive expectations of team members and to inspire others with compelling visions.
• Demonstrated ability to make decisions independently under administrative directions as needed.
• Demonstrated strength in team leadership producing measurable results.
• Ability to be driven by task completion with personal accountability.
• Ability to be a facilitator of the professional growth of the team.
• Excellent problem-solving and analytical skills.
• Strong communication skills.
• Experience with serverless platforms.
• Experience with Azure Functions, Azure DevOps, Confluence, and Jira.
• Expertise in computer software design and technical architecture concepts; in-depth knowledge and experience developing complex software applications.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Working Title: Quality Assurance Supervisor
Job Class: Systems Analysis Unit Supervisor
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/11/2024
• Closing Date: 04/22/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Minnesota Pollution Control Agency
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.07 - $64.04 / hourly; $77,402 - $133,715 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association (MMA)
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Pollution Control Agency (MPCA). The MNIT MPCA team provides technical expertise for the organization’s applications and agency-specific support to ensure every Minnesotan has healthy air, sustainable lands, clean water, and a better climate. 

Job Summary

As an IT Quality Assurance (QA) Supervisor, you will play a pivotal role in ensuring the quality and reliability of software products through effective testing strategies, automation, and process improvement. Your expertise in automation will be critical in enhancing efficiency and maintaining high standards. The ideal candidate will be responsible for leading our QA team, developing and implementing automated testing strategies, and ensuring the quality and reliability of our software products. This role requires strong leadership, technical proficiency, and a passion for driving continuous improvement in QA processes. Quality assurance works in a team environment with project managers, business analysts and developers to deliver secure modern application solutions in an area focused on protecting the environment and resources of Minnesota.

This position is currently eligible for full-time telework: 

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota. 
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. 

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume: 

This position requires a minimum of three (3) years of experience in automation engineering as a team lead or other leadership role.

Experience must include:

• Demonstrated experience in systems analysis and design principles, project management, and custom software development.
• Solid understanding of software development lifecycles (Waterfall, iterative, Agile (SAFE or SCRUM), contemporary QA processes and best practices in diverse custom development environments.
• Proficiency in automation testing tools and frameworks, such as Selenium or similar services.
• Excellent analytical, problem-solving, and decision-making skills, with a keen attention to detail, includes strategy planning and forecasting.
• Effective communication and interpersonal skills with the ability to collaborate with peers, cross-functional teams, leadership team and stakeholders (IT & Business).
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Lead work or supervisory experience.
• Experience with implementation and administration of QA measurements and metrics, such as defect analysis and execution reporting.
• Ability to articulate the difference between QA and User Acceptance Testing (UAT) to both technical and non-technical staff.
• Knowledge of relational databases, data modeling, object-oriented development, and system design methodologies.
• Experience supervising teams including performance appraisals, conflict resolution, and building high performance teams.
• Experience with performance testing, security testing, and test management tools.
• Ability to plan, lead, and schedule major systems effort and provide work direction and guidance to others.
• Training or certification related to the International Software Testing Qualifications Board (ISTQB) or similar programs.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.